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How to Improve Your Business with VoIP Technology

Forget copper wires and telephone devices! Today; you can make phone calls whenever and wherever by using any internet-connected device, preferably a headset, and Voice Over Internet Protocol (IP) networks. You probably already know VoIP, but since many VoIP services prefer to use their brand name, you may not know that what you encounter is VoIP. There are many benefits of VoIP, more than you possibly know.

In VoIP technology-powered phone calls, the audio signals are converted to data, then to electrical signals, get carried over the Internet data line, and have a wide bandwidth. In this way, everybody can talk with landlines or mobile lines for free or at much lower rates. If you have a reasonable quality internet connection, you can receive telephone service through your internet connection instead of your local telephone company.

The rapid popularity and development of VoIP can be compared with the internet in the early 90s. More and more people are aware of the advantages of VoIP every day. This technology offers many benefits to both individuals and companies, and reduces costs, and also provides huge gains for those who are adopted to this new phenomenon early. VoIP is becoming increasingly popular in businesses that are often seeking customers or potential customers, especially in sales-oriented businesses.

During conversations with companies using VoIP, our voices are divided into certain codecs and transmitted to the other party. Conversations of the other party come to us with codec packages and they are sent over the internet. Security is provided by encrypting the data during this sending and receiving process. Since the sent and received codecs are very small in size, there is no delay or interruption during communication. VoIP technology uses multiple different protocols in the background. Operators providing VoIP service in our country generally prefer the SIP protocol.

SIP (Session Initiation Protocol) is a new generation protocol developed to provide telephone service over the internet. This technology, called SIP, provides parameters for changing session-related parameters, resolving or ending the call during a call so that communication between two or more users on an IP network can be established.

Thanks to VoIP technology, you can use your fixed number anywhere and 24 hours a day. Moreover, you do not need to pay an extra fee for the call. It is enough to have an internet connection. Imagine you need to call the office when you are out of town. You can dial the extension number as if you were in your room and talk to your accountant. Examples can be expanded; however, we think you understand what we mean.

VoIP is taking firm steps towards becoming today’s primary telecommunications infrastructure. A great increase is observed in the number of companies that prefer the system. You can reduce your communication costs and increase productivity in your business with a single decision. Can’t get rid of your old phone system that increases your expenses and needs to be replaced? Pros of VoIP supported systems can be a great option for your small or large business.

Primarily, the most important goal for an enterprise to switch to the VoIP system is to save costs. VoIP systems offer you savings and significant advantages over traditional telephone systems due to many potential expenses:

Demand to join voice & data lines Lower telecommunication expenses One-stop communication in two or more areas Strengthening cooperation in two or more areas Easy to use & manage Scalability

Many phone systems require expensive hardware expenditure before they can be installed. In addition, if you need a similar installation at another location, you will have to purchase additional equipment. However, thanks to the pros of VoIP, you have the freedom to change or update your system in real-time, so you do not have to buy or install extras. You can continuously add users and phones, update IVR, direct calls to any location, and make no extra spending.

In addition, older telephone systems now have parts that are too expensive and difficult to find. If you add the technical specialist fee on top of it to fix the problem in the system, you will face a high expense. Keep this in mind; old-style telephone systems are now being produced less and the number of people who know how to repair them is decreasing. That’s why getting service on this subject is getting more and more expensive. Since IP communication can be made over the internet, businesses have started using VoIP to avoid intercity and international charges. In this way, international calls are made at a very affordable price compared to traditional communication methods.

Traditional phone lines imprison you at your desk for fear that you will miss an important call. If you need to change offices, whether you are in the building or in the same city, you have to manually move your phone number to a new location. With VoIP, your phone number is related to your account, not your physical location. That’s why, wherever you go, it comes with you. As long as you have an IP connection at your new location, a VoIP system perceives it as a handset and it is ready to go anywhere!

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